- Company
- Meridian Dental
- Industry
- Dental
- Region
- Denver, USA
- Run by
- Reputation, SEO & AEO
New patients picked the practice with more reviews, even when it was further away.
Diligent connected Reputation and SEO & AEO to the same record of spend, leads, conversations, and closed sales, so every move could be judged on customers, not clicks.
The challenge
New patients picked the practice with more reviews, even when it was further away.
What the team found: Only 3% of happy patients were ever asked for a review, and AI assistants never cited the practice.
What the team did
Rhea asks at the right moment after each visit and drafts replies. Atlas published answers to common treatment questions.
- AtlasSearch & AI answers lead
- RheaReputation manager
The result
212 new reviews in four months, 3.4x more AI answer mentions.
What the system learned: Asking within two hours of the visit doubles the review rate.
“We went from the practice nobody reviewed to the one people recommend.”
Dr. Sophie ClarkePractice Owner, Meridian Dental